GRIEVANCE REDRESSAL CELL

The CSSR & SRRM DEGREE & PG COLLEGE has grievance redressal cell. The cell has convener, co-convener/Member, and two members from students. The Principal and the Convener attend and redress the grievances alone or in consultation with management and other faculty. To file the grievances by the students a ‘Complaint Box’ has been set up near the Principal’s Chamber.

OBJECTIVES

  • To create a platform where students can point out their problems, regarding academic and non academic matters.
  • To uphold the dignity of the College by promoting cordial Student-Student relationship, Student-teacher relationship, teacher-teacher relationship;
  • To develop a responsive and accountable attitude among the stakeholders, thereby maintaining a harmonious atmosphere in the College campus;
  • To get suggestions from the students for improvement.
  • To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimized;
  • Take necessary steps for improvement in the light of grievances.

LODGING OF COMPLAINT

  • The student may feel free to put up a grievance in writing and drop it in Complaint box.
  • The Grievance Cell will act upon those cases which have been forwarded along with necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

MECHANISM FOR REDRESSAL OF GRIEVANCES
The college has an effective mechanism for redressal of grievances pertaining to examinations. All the grievances related to evaluation are promptly addressed by the examination cell as per the stipulated norms. A student has the right to appeal in case he/she is not satisfied with the marks given in the internal assessment test. The student can seek clarification from the teacher concerned. If not satisfied, the student may appeal to the Principal. The Grievance Cell examines the grievances and ensures justice to the student. In cases of grievances pertaining to end academic examination there is a provision for revaluation and personal verification of the answer script as per the university norms. The grievance cell looks into the complaints about valuation and takes necessary measures to redress them.

CONSTITUTION OF GRIEVANCE REDRESSAL CELL

 

 

S. No

Name & Designation

Name of the Committee/ Duty Assigned

1

Sri. M.Hari

Lecturer in Computer Science

Convener

2

Smt. M.Pravalika

 Lecturer in Computer Science

Member

3

K.lakshmi Prasanna

III Sem M.Sc (Computer Sciece)

Student Member

4

G. Venkata Subbaiah

V Sem B.Sc, (M.P.Cs)

Student Member

5

P.Swathi

V Sem B.Com

Student Member